Guest FAQ’s
– Are there any restrictions on who can rent a vacation rental?
Yes, you must be 24 years old to reserve a rental.
– Can I rent a property for someone else?
The guest who reserves the home must stay in the home for the duration of the stay.
– What if something malfunctions during my stay?
Please message message us through email, the app you booked through or call us 219-
246-2642
– I accidentally broke something or caused damage to the property. What do I do?
Relax and contact your host. Your booking is covered by WAIVO which gives $3,000 of
coverage if you break or damage something at the house.
– Can I check in early?
We do allow early check-ins if the property is ready. Please ask your host.
Unfortunately, we won’t be able to let you know about an early check-in until the day or
two before your stay.
– Can I check out late?
If you want to request a later check out, you will need to contact your host as early as
possible with your request. Our cleaners have a schedule and may have multiple
properties to clean on the same day. We will do our best to accommodate you but often
times, we can’t move the cleaner’s arrival time.
